Terms of sale
Last updated 14 November 2026
Who we are
This website is run by Premier Smart Ticketing (Pvt) Ltd ("PST"), Harare, Zimbabwe. By placing an order you agree to these terms.
Prices
Prices are in US dollars and are shown per unit. Prices are in US dollars. PST is not VAT registered, so no VAT is added. Delivery and design fees are shown before you pay. If a price on the site is clearly wrong, we will tell you before we print and you may cancel for a full refund.
Your order
Your order is accepted when we confirm it and send you a proof. Trade orders are accepted when PST approves them. We may decline an order, for example if the artwork breaks the law or uses someone else's brand without permission.
Artwork and proofs
You confirm that you own or may use all artwork, logos and text you send us. We send a proof before printing. Please check every spelling, date, colour and quantity. Once you approve the proof, we print exactly what it shows, and you are responsible for any mistakes in it. Colours on screen can look slightly different from the printed band.
Payment
Online payments are processed by Pesepay. We do not see or store your card or mobile money details. Approved trade accounts may pay by bank transfer on the terms agreed with PST. Printing starts after payment unless your trade account says otherwise.
Production times
In-stock items are usually ready 5 to 7 working days after you approve the proof. Imported items, such as fabric and RFID bands, take 3 to 4 weeks from payment. These are estimates. Tell us your event date when you order so we can plan.
QR codes and access control
Each QR code is unique. If you supply your own codes, you are responsible for the data in them. Gate scanning services are quoted and agreed separately.
Liability
If we make a mistake that is not in your approved proof, we will reprint or refund the affected items. We are not liable for indirect losses, such as lost ticket sales. Nothing in these terms limits rights you have under Zimbabwean law.
Law
These terms are governed by the laws of Zimbabwe.
Questions? WhatsApp +263 77 268 6155 or email info@pst.co.zw.